Following a really stressful experience with the care agency I was using, we came across Proper Home Care and decided to call and see what they were all about. From the very first meeting, I felt relaxed and reassured by their ethos of what care should be. The service they provide is very professional, always punctual, respectful and caring. Nothing is ever too much trouble and can be relied on to know what needs to be done. I was in a very bad place both physically and emotionally before I called Proper Home Care, but with their support, encouragement and kindness, I have been able to move forward and reclaim some normality in my life. It was definitely the best phone call I’ve made, and I urge anyone looking for an excellent care agency to pick up your phone and ring Proper Home Care; you won’t be disappointed.
A full-on five-star service from the Proper team. At midday, on the day mom was discharged from hospital the Proper team were on site with full-on advice and care. Never late, a full service and care package was delivered with precision. Can’t fault the team and their commitment to the services they provide. First class, top draw. Thank you Proper Home Care team.
Very friendly and helpful. Polite and compassionate. Will do anything if asked.
The care I have had has been excellent. The girls have all been very pleasant and friendly and good at their job. Could not have had better care. Could not rate value for money, as at the moment, I do not pay.
I am very happy with Proper Home Care and feel very settled with them after being with some terrible care providers. The director and manager always have my welfare at heart, the staff are all very professional and friendly. I would highly recommend to all.
As a newcomer to this firm, I found the staff to be friendly, caring, attentive to details and very helpful. I felt that there was a noticeable improvement in my welfare and care from my previous experience. I have no hesitation in recommending others to experience this firm.
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Choose Proper Home Care for trusted and reliable home care services in Dudley. Let’s make life easier, safer, and more comfortable for your loved ones.
